FastPay Casino Rules, Licence and Account Security

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FastPay Casino is operated by Dama N.V., headquartered in Willemstad, Curacao. The operator holds licence No. OGL/2023/174/0082 from the Curacao Gaming Control Board.

One person may hold only one account. Duplicate signals include the same physical address, static IP address, device or payment system, and a breach can result in all accounts being blocked and payouts suspended.

VPN use is prohibited, and winnings from a geo-blocked provider may be confiscated. If you are travelling abroad, contact support before playing so the permitted providers for your country of residence can be clarified.

Who Operates FastPay Casino?

Dama N.V. is the legal operator, while the Curacao Gaming Control Board is the named regulator for licence No. OGL/2023/174/0082. The business was founded in June 2018, so the operator and the site brand should not be confused with the technology provider.

• Operator: Dama N.V.
• Registered location: Willemstad, Curacao
• Regulator: Curacao Gaming Control Board
• Platform: SoftSwiss white-label platform
• Official domain: fastpay.games

The formal terms and conditions that apply at FastPay Casino should be checked alongside the operator and licence details, rather than relying on an unrelated page using a similar name.

One Account Per Person

Only one account is permitted per person. Accounts connected through the same address, static IP address, device or payment system may be treated as duplicates, with all related accounts blocked and payouts suspended.

• Do not create a new account after closing a previous one.
• Do not open another account simply because a household member uses the same connection.
• Do not reuse a payment system in a way that creates an apparent duplicate.
• Contact support before registration if another person will use the same device or address.

If the next step is identity verification, the requirements for documents and Sumsub are set out in account verification, including what to do when a document is rejected.

VPN And Location Rules

FastPay Casino’s policy on VPN use is direct: VPN access is prohibited. A provider may block games in a particular country, and winnings from a geo-blocked provider may be confiscated if that restriction is bypassed.

• If you are travelling abroad, do not use a VPN to continue playing.
• Before playing, contact live chat or [email protected].
• Ask which providers are allowed for your country of residence.
• Wait for the location guidance before attempting to access a restricted provider.

This check also covers an unintentional bypass of a provider block, not only deliberate use of a VPN.

Account Details And Sharing

The registration email cannot be changed after the account is created, and sharing an account, password or identity with another person is prohibited. The account holder remains responsible for activity carried out by a third party.

• Before registration, check the email address carefully because it is permanent.
• For a forgotten password, use the “Forgot Your Password?” link after selecting “Sign In”.
• For a password change, open the Security tab in the profile and use the Password Change field.
• If another person has accessed the account, contact support rather than continuing to share access.

These account rules are separate from the detailed verification process, so identity documents and payment-method checks should be handled through the designated account-verification route.

Two-Factor Authentication

Two-factor authentication is available through Google Authenticator. The confirmed setup route uses the Security page and a QR code displayed for linking the authenticator to the account.

1. Install Google Authenticator on your device.
2. Open the Security page in your account.
3. Scan the displayed QR code.
4. Enter the generated verification code on the same page.

Complete the linking process before relying on the additional sign-in layer for account access.

Personal Data And Account Closure

Closing an account does not mean that personal data is deleted immediately. Personal data is retained for 5 years after account closure under the Privacy Policy.

• A new account cannot be created after a previous account has been closed.
• Closure requests can cover Fastpay, Casino4u and Cobber when submitted through chat or email.
• Account closure and personal-data retention are separate matters.
• Limit, cooling-off and self-exclusion requests follow separate rules from ordinary account closure.

For limit, cooling-off and self-exclusion requests, use the separate rules for account limits and self-exclusion rather than treating account closure as the only option.

Sister Casinos And Affiliate Route

Casino4u and Cobber are sister casinos with the same owner and support team. Player account matters should go through the usual support route, while partnership enquiries use a separate affiliate channel.

• Sister casinos: Casino4u and Cobber
• Affiliate website: fastpay-affiliates.com
• Affiliate email: [email protected]

Keeping these routes separate helps direct account, payment and partnership requests to the appropriate team.

FAQ

Who is the operator of FastPay Casino?

Dama N.V., headquartered in Willemstad, Curacao, operates FastPay Casino. The operator is associated with licence No. OGL/2023/174/0082 from the Curacao Gaming Control Board.

What is FastPay Casino’s licence number?

The licence number is OGL/2023/174/0082, issued by the Curacao Gaming Control Board.

What is the VPN policy at FastPay Casino?

VPN use is prohibited. Provider access can depend on the player’s country of residence, so travelling players should contact support before playing.

What are the consequences of using a VPN at FastPay Casino?

Winnings from a geo-blocked provider may be confiscated if a VPN is used to bypass the provider’s restriction. Contact support before playing from another country.

Can I create a new account after closing my old one?

No. Creating a new account after closing a previous account is against the account rules.

What is the one-account rule at FastPay Casino?

Only one account per person is permitted. Accounts linked through the same address, static IP address, device or payment system may be treated as duplicates.

What counts as a duplicate account at FastPay Casino?

A duplicate account can involve the same physical address, static IP address, device or payment system. The result may be blocking of all related accounts and suspension of all payouts.

Can I deposit from a corporate account at FastPay Casino?

No. Deposits from corporate or joint accounts are prohibited. Deposits must come from an account held by the player.

Can I change my email address at FastPay Casino?

No. The email address used during registration cannot be changed later, so it should be checked carefully before the registration form is submitted.

How long is my data kept after I close my account?

Personal data is retained for 5 years after account closure under the Privacy Policy.