FastPay Casino Australia

FastPay Casino Australia: Find Your Account, Games And Payments

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The official site is the starting point for Australian players, with AUD available as a supported currency. Returning users can select “Sign in” and enter their registered email and password. If you have forgotten it, choose “Forgot Your Password?” and follow the reset email.

New users should select “Sign Up”, complete the required fields, confirm the account through the email link and then make a deposit. The registration email cannot be changed later.

Deposit, withdrawal and verification statuses are available in the relevant account areas, including Cashier or Payments, Transaction History and Documents.

For assistance, use the live chat button in the bottom-right corner or email [email protected]. Transaction or betting history requests must come from the registered email and include your full name, date of birth, residential address and phone number.

FastPay Casino At A Glance

Australian players can use FastPay Casino through an operation run by Dama N.V. The platform is SoftSwiss, and the brand was founded in 2018.

  • Dama N.V. is the operator.
  • SoftSwiss provides the platform.
  • AUD is supported for Australian players.

Welcome Bonus

The FastPay Casino’s welcome bonus for Australian players offers a 100% match up to AU$750 plus 100 free spins. A minimum deposit of AU$20 is required to activate it.

The complete bonus conditions explain the qualifying deposit, wagering period and withdrawal limits.

Ongoing Promotions

Weekly cashback is available from Panda Skater level, with 10% of qualifying net losses returned on Fridays. Reload offers may also appear in the account.

For the latest recurring offers, check the current promotions available in the account.

Payment Methods

A PayID deposit at FastPay Casino is one of the available ways to fund an account, alongside cards, electronic wallets and cryptocurrency.

DirectionMain optionsWhat to know
CardsVisa and MastercardAvailable for supported account transactions
Electronic walletsNeteller, Skrill, AstroPay, Apple Pay, Revolut, MuchBetter, Interac, Neosurf, Flexepin and MiFinityAvailability can depend on the account and payment screen
PayIDPayIDAvailable for Australian players
CryptocurrencyBitcoin, Ethereum, Litecoin, Dogecoin, Tether, Cardano, Bitcoin Cash, Binance Coin, USD Coin and TronSupported token standards apply
CurrencyAUD and other supported currenciesThe site does not charge a deposit fee, but processor or conversion charges may apply

You can compare supported currencies and processors on the payment methods page.

AUD Account And Currency

AUD is listed among the supported currencies for Australian players. The minimum deposit is AU$15, while the minimum withdrawal is AU$30.

Individual method conditions can differ, so check the payment screen before confirming a transaction.

Game Catalogue

The game catalogue includes approximately 6,000 active titles from more than 78 providers. It covers pokies, slots, table games, live formats, crash games and other categories.

CategoryWhat it includesCatalogue indication
Slots and pokiesTraditional and modern slot formatsMain catalogue
Table and live gamesTable games and dealer-led playSeparate categories
Crash and instant gamesFast-paced multiplier and instant formatsAvailable in the lobby
Jackpot, video poker and bingoAdditional game typesIncluded among the catalogue categories
Overall selectionGames from 78+ providersApproximately 6,000 active titles

Browse the full game catalogue to filter categories and providers.

Live Casino

Live casino options include blackjack, roulette, baccarat and poker, with Evolution Gaming and Pragmatic Play Live among the providers.

Live tables are available 24/7, while detailed formats and conditions are set out in the dedicated section.

Open the live dealer section when you want to move from slots to live tables.

VIP Programme

The VIP programme has 10 Panda levels and enrolment starts automatically with the first deposit. Status Points are earned through real-money wagering, while Redeemable Points can be exchanged from Panda Driver level.

  • There are 10 Panda levels.
  • Enrolment is automatic from the first deposit.
  • Status Points are earned through real-money wagers.
  • Redeemable Points become available for exchange from Panda Driver.
  • Friday cashback starts at Panda Skater.
  • Higher tiers may provide faster withdrawals, higher limits and a dedicated VIP manager.

The complete Panda VIP programme explains levels, points and higher-tier benefits.

Mobile Access

Mobile access includes a progressive web app for Android and desktop. On iOS, the site works through Safari without requiring a native download.

Games, promotions, deposits and withdrawals are available from a mobile device, while no native application is listed in the App Store or Google Play.

The mobile access details explain PWA installation and Safari play.

Account Verification

Account verification is mandatory before play. Documents are uploaded through the Sumsub system in the profile, and the status is checked in Documents.

  1. Open Profile and go to the Sumsub verification system.
  2. Upload the requested documents if verification is required.
  3. Check the Documents section for status and corrections.
  4. Wait for the completion email or follow any correction request.

Processing usually takes about 10 minutes, although exceptional cases may take up to 24 hours.

Review the verification steps before uploading documents through Profile.

Security And Offshore Status

Account security includes 256-bit SSL encryption and Sumsub verification. The operator is Dama N.V., and the stated Curaçao licence is No. 8048/JAZ2020-013, regulated by Antillephone N.V.

The site operates offshore for Australian players and does not hold an Australian gambling licence. These details describe the available security and licensing information without adding a guarantee about outcomes.

Customer Support

Live chat assistance is available around the clock for account, payment and technical questions.

ChannelAvailabilityUse it for
Live chat24/7, bottom-right buttonImmediate account and payment questions
Email[email protected]Detailed requests and account records
FAQ Help CentreAvailable on the siteSelf-service answers
PhoneNot providedUse live chat or email instead
Languages6 languagesHelp with common account issues

If a payment or account issue remains, contact the support team through the available channels.

Registration And Login

FastPay Casino login for Australian players starts with “Sign in”, followed by the registered email and password. For recovery, select “Forgot Your Password?” and follow the instructions sent by email.

Account registration begins with “Sign Up”. Complete the required fields, confirm the email link and remember that the registration address cannot be changed later.

Deposit Basics

A PayID deposit can be made after signing in through Account – Cashier/Payments, where you select a method, enter the amount and confirm the transaction.

The minimum AUD deposit is AU$15, or AU$20 when activating the welcome offer. Most confirmed methods are processed instantly, while cryptocurrency transactions require blockchain confirmations.

For the exact funding sequence, follow the deposit instructions after signing in.

Withdrawal Basics

The minimum withdrawal is AU$30. The daily limit is AU$7,500 over a rolling 24-hour period, and the monthly limit is AU$75,000, refreshed on the first day of each month.

The first withdrawal can trigger verification, and withdrawal status is available through Account – Cashier – Withdrawals or Transaction History.

The full withdrawal process covers limits, timing, verification and method restrictions.

Responsible Gambling Tools

Player control tools include deposit, loss, wager and session limits, as well as cooling-off and self-exclusion options. To set a restriction, contact support with the requested type and period.

The player control tools page explains available limits and account restrictions.

Terms And Account Rules

There is one account per player, and duplicate accounts can result in blocked accounts and suspended payouts. VPN use is prohibited, while joint or corporate payment accounts cannot be used for deposits.

Fiat deposits cannot be followed by cryptocurrency withdrawals, and cryptocurrency deposits cannot be withdrawn to fiat methods.

Read the account rules before sharing a device, payment method or address.

FastPay Casino Background

FastPay Casino was founded in 2018 and operates on SoftSwiss under Dama N.V. The sister casinos are Casino4u and Cobber.

These details describe the brand background available in the account and site information.

Quick Navigation For New Players

Start by creating an account and confirming the email address. Complete any required verification before choosing a payment method.

After funding the account, open the game catalogue or live casino, then check payment and verification statuses in the relevant account sections.

Fast Solutions

Registration Or Login Issue

Start by checking the spelling of the registered email and confirming that the account email has been verified. Password recovery is available from the sign-in screen.

  • Check the email spelling.
  • Confirm the registration email.
  • Use “Forgot Your Password?”.
  • Open the Security tab for password changes.
  • Contact support if the registered email is inaccessible.

If the reset email does not arrive after these checks, contact the support team through live chat or email with your registration details.

Deposit Not Showing

If funds have left your bank account but the balance has not updated, prepare transaction evidence before contacting live chat.

  • Open the Documents tab.
  • Upload the transaction screenshot.
  • Include the transaction ID or reference number.
  • Include the date, time, amount and recipient.
  • Contact live chat after uploading the evidence.

After uploading the required transaction details, follow the deposit instructions for the next resolution step.

Crypto Deposit Pending

Cryptocurrency deposits may need blockchain confirmations before they appear in the balance. Check the transaction details before sending another payment.

  • Confirm the selected cryptocurrency.
  • Check the transaction ID.
  • Verify that the amount meets the minimum.
  • Allow at least 6 blockchain confirmations.
  • Contact live chat if crediting still does not occur.

For supported currencies and token standards, review the payment methods before sending another transaction.

Withdrawal Delayed Or Declined

A pending or declined withdrawal may relate to verification, processing time, wagering or the selected payment method. Check the account status before contacting support.

  • Check the status in Account – Cashier – Withdrawals.
  • Confirm the first-withdrawal verification requirement.
  • Check the method-specific processing time.
  • Confirm the deposit wagering rule.
  • Contact support if the status does not change.

When the status remains unchanged beyond the applicable period, review the withdrawal process and contact support.

Verification Document Rejected

Corrections are shown in the Documents section. Review each note carefully before uploading a replacement document.

  • Open Account – Documents.
  • Read the requested correction.
  • Confirm that the document is valid.
  • Check that the name and address are fully visible.
  • Contact support if the reason remains unclear.

If the correction request is unclear, compare the document requirements with the verification steps before contacting support.

Bonus Or Code Question

The standard welcome offer does not have a confirmed code requirement. Check the relevant account fields before asking support to investigate a missing offer.

  • Check the registration form.
  • Check the deposit screen.
  • Open the Promotions or Bonuses section.
  • Confirm the qualifying deposit amount.
  • Contact support if the offer is not credited.

Before requesting assistance, check the bonus conditions and the available promotion field in your account.

Duplicate Account Concern

Do not register another account when a device, address or payment method is shared. Contact support first so the situation can be reviewed.

  • Do not create another account.
  • Check whether the same device is shared.
  • Check whether the same address is used.
  • Check whether the same payment method is involved.
  • Contact support before registering again.

To avoid blocked accounts or suspended payouts, review the account rules before taking any further registration action.

FAQ

How do I create a FastPay Casino account?

Select “Sign Up”, complete the required fields, confirm the email link and then sign in. The registration email cannot be changed later.

Can Australian players join FastPay Casino?

Yes, Australian players are accepted and AUD is supported. The operation is offshore and does not hold an Australian gambling licence.

What currency does FastPay Casino use for AU players?

AUD is supported for Australian players, alongside the other currencies listed for deposits and withdrawals.

Is FastPay Casino licensed and regulated?

The stated licence is Curaçao No. 8048/JAZ2020-013, regulated by Antillephone N.V. No Australian gambling licence is held.

Who operates FastPay Casino?

Dama N.V. operates the platform, which runs on SoftSwiss.

What platform does FastPay Casino run on?

The platform is SoftSwiss.

What are FastPay Casino’s sister casinos?

The sister casinos are Casino4u and Cobber.

Is FastPay Casino safe to play at?

The available security information includes 256-bit SSL encryption, Sumsub verification and the stated Curaçao licence details. These facts do not create an unsupported guarantee about outcomes.

How do I log in to FastPay Casino?

Australian players can sign in to FastPay Casino by selecting “Sign in” and entering the registered email and password. Use “Forgot Your Password?” if you need to recover access.

What licence does FastPay Casino hold?

FastPay Casino states Curaçao licence No. 8048/JAZ2020-013, regulated by Antillephone N.V.; no Australian gambling licence is held.